Privacy policy

The controller responsible for processing personal data on this website is:

The Floral Setting is offered by MCCL LTD.

Phone consultation in Germany is provided by Vanessa and the team of our partner Neumühle. Neumühle handles your enquiries on our behalf and according to our instructions, as a processor under Art. 28 GDPR.

When you send us an enquiry through the form, we process the details you provide. These are your name, your contact details, your wedding date and venue, the approximate number of guests, the collection you are interested in, your preferred call-back time and language, and your message. Optional details may also be included, such as your ideas for the décor or inspiration links. We use this data to answer your enquiry, arrange a phone call and prepare an individual quote.

The legal basis is Art. 6(1)(b) GDPR, meaning steps taken at your request before entering into a contract. An enquiry is non-binding and is not a booking.

If you call or write to us, we process your details to deal with your request. The legal basis is Art. 6(1)(b) GDPR. For general enquiries, it is our legitimate interest in responding to you under Art. 6(1)(f) GDPR.

We use technically necessary cookies so that the website works (Art. 6(1)(f) GDPR, Section 25(2) TDDDG). We only store data about website usage and campaigns after you click “Accept” in the cookie notice (Art. 6(1)(a) GDPR, Section 25(1) TDDDG). You can withdraw your consent at any time via “Cookie settings” in the footer. You can send an enquiry without giving consent.

If you click “Accept” in the cookie notice, we use the Meta Pixel and the Conversions API of Meta Platforms Ireland Ltd., Merrie Hall, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Meta”). This lets us measure how well our ads on Facebook and Instagram perform and show ads to people who have visited our website.

Information about your visit is sent to Meta, for example the pages you view, the time, technical details about your browser and device, your IP address and cookie identifiers. If your browser is logged in to Facebook or Instagram, Meta may link the visit to your account. The Conversions API also sends such events directly from our server to Meta.

The legal basis is your consent under Art. 6(1)(a) GDPR and Section 25(1) TDDDG. Without your consent, no data is sent to Meta. You can withdraw your consent at any time via “Cookie settings” in the footer.

We and Meta are joint controllers under Art. 26 GDPR for collecting the data and sending it to Meta. The agreement is available at facebook.com/legal/controller_addendum. Meta alone is responsible for any further processing. You can find more in Meta’s privacy policy at facebook.com/privacy/policy.

Your data is only shared with those who need it for the purposes described:

• Neumühle, as a processor (see section 2)
• Porkbun LLC, USA, as the provider of our email service. All enquiries are received through this service.
• the provider of our shop and hosting platform, as a processor
• Meta Platforms Ireland Ltd., only with your consent (see section 6)

We do not sell your data.

MCCL LTD is based in the United Kingdom. Transfers there are covered by an adequacy decision of the European Commission.

Our email provider Porkbun is based in the USA. Transfers there are safeguarded by the European Commission’s standard contractual clauses, which form part of Porkbun’s data processing addendum.

Meta may transfer data to Meta Platforms, Inc. in the USA. Meta Platforms, Inc. is certified under the EU-US Data Privacy Framework, so the European Commission’s adequacy decision of 10 July 2023 applies to these transfers.

We keep enquiries for as long as we are handling them. If no booking results, we delete them once they are no longer needed. This does not apply where statutory retention obligations require longer storage. If a contract is concluded, we keep the data for as long as statutory retention obligations require.

The Meta Pixel cookie (_fbp) is deleted after 90 days if you do not visit the website again during that time. Meta decides for itself how long it keeps the data it receives.

You have the right of access, rectification, erasure, restriction of processing, data portability and objection. You can withdraw consent at any time with effect for the future. To do so, write to info@thefloralsetting.com.

You also have the right to lodge a complaint with a data protection supervisory authority. This can be the authority where you live in Germany or the Information Commissioner’s Office (ICO) in the United Kingdom.

November 2026